NetCare service plans are designed for
small and mid-size businesses who want a single
source contact and a fixed monthly fee for reliable expert PC and network
support. More than just computer support, NetCare is your very own
network IT department complete with Help Desk. CAi network professionals
provide proactive support and real-time management for your entire network
utilizing the very latest technology designed to identify network and PC
issues before they result in problems.
Choose a NetCare
plan that best supports your IT requirements.
NetCare Standard
24/7 Monitoring &
Maintenance
Help Desk Support
Remote Technician
24 Hour Server Response
48 hour PC/Device Response
Backup Monitoring
Basic Quarterly Reporting
Free Consultation
NetCare Premier
24/7 Monitoring &
Maintenance
Help Desk Support
Remote/On-Site Technician
4 Hour Server Response
24 Hour PC/Device Response
Backup Maintenance
Virus Support*
Patch Management
Monthly Reporting
Free Consultation
Proactive support had usually been reserved
for major corporations and very large business due to the
hefty costs associated with this level of service. By utilizing advanced
innovations, CAi can now provide the same level of support to small and
mid-size businesses who recognize the value in avoiding PC and networking
problems rather than the traditional break-fix approach.
A free
network assessment will be provided to all new NetCare clients.
Linux and Open Source OS are not supported. Windows 95/98 OS
must be upgraded to be included in NetCare. Upgrades can be
included in NetCare Contracts.
* Virus support requires the use of CAi approved anti-virus software
and enabled patch management.
