In the ever changing world of IT technology, the only certainty that remains unchanged is that your computers and networking devices will require experienced support and maintenance in order to operate efficiently, and most of all, securely.

By utilizing CAi's proactive network support solutions from our team of certified PC and networking professionals, your business will avoid or substantially reduce PC and networking problems for both hardware & software, before users ever noticed a problem existed.

Computer Associates has been developing and supporting logical software & hardware solutions since 1978. The ability to provide proactive support for both hardware and software enables clients to have a single point of contact for all of their PC hardware and software requirements.  Additionally, it provides them with a high level of comfort knowing they have a team of experts behind every mouse click and keystroke.

Two common IT support scenarios that CAi can substantially assist businesses are:

-  Businesses that require the assistance of experienced support for all their PC & network technical issues.  These types of businesses have a single (or no), in-house computer person to maintain PC's on a "reactive" or break/fix basis.

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-  Businesses that have an in-house IT person or department that manages most, if not all, of the PC and network-related issues.  These businesses are stretched very thin throughout the company due to the number of projects or issues to deal with on an on-going basis.  These businesses also manage their PCs and network on a "reactive" or break/fix basis.

CAi's network management and utility tools provide real-time, 24/7 visibility and support throughout your network.  With our proactive maintenance approach, we are able to identify and resolve potential issues or problems before users ever notice a potential problem existed.  In addition, we can automate many of the day-to-day processes involved with keeping your servers, PC's and data safe and secure.

CAi provides NetCare Service Plans designed for businesses that currently out-source their PC and network support and maintain their PC network on a "reactive" or break/fix basis. Additionally, CAi offers Proactive Tools and Utilities to assist dedicated IT professionals with their workload.  Tools that provide automated security maintenance, automated backup and 24/7 visibility throughout the entire network with alerts and notifications PRIOR to device failure will increase the efficiencies of all IT personnel.

Please contact our sales office for pricing information about these services and our low monthly service fee.