CAI's BCS includes
all of the features of traditional phone system, plus:
 |
Hold, transfer, conference, call forwarding, call waiting |
 |
Feature-rich PBX functionality with crystal-clear voice
quality |
Powerful network
services, including:
 |
Clear channel data T-1 for Voice and Data |
 |
Unlimited local and domestic long distance calling |
 |
Unified messaging to the desktop |
 |
Direct Inward Dial numbers to every station, Local Number
Portability |
Advanced
professional features, such as:
 |
Auto receptionist |
 |
Auto attendant |
 |
Call center |
Previously
unavailable features, such as:
 |
Soft phone, IP fax and secure Instant Messaging (IM)
|
 |
Onscreen programming and missed calls |
 |
Unified messaging: voicemail integrated with web and
e-mail |
 |
Direct dial from Microsoft Outlook® |
 |
Pop-up screen to show incoming calls |
 |
One converged network for all communication - voice, data,
video and Internet |
 |
One network for all features - voicemail, call forwarding and
others |
 |
One website to control and manage voice applications |
 |
Connection to multiple locations via 4-digit interoffice
dialing |
 |
Interoffice transfer, common voicemail and common receptionist |
 |
Under development: Voicemail, fax mail, e-mail to searchable
text; fax to searchable text |
Platform for
future enhanced capabilities to improve business performance
includes:
 |
Mobility and telecommuting |
 |
Disaster recovery and business continuance |
|