Business Communication Suite

VoIP/IP Telephony Features

CAI's BCS includes all of the features of traditional phone system, plus:
 
bullet Hold, transfer, conference, call forwarding, call waiting
bullet Feature-rich PBX functionality with crystal-clear voice quality

Powerful network services, including:

bullet Clear channel data T-1 for Voice and Data
bullet Unlimited local and domestic long distance calling
bullet Unified messaging to the desktop
bullet Direct Inward Dial numbers to every station, Local Number Portability

Advanced professional features, such as:

bullet Auto receptionist
bullet Auto attendant
bullet Call center

Previously unavailable features, such as:

bullet Soft phone, IP fax and secure Instant Messaging (IM)
bullet Onscreen programming and missed calls
bullet Unified messaging: voicemail integrated with web and
e-mail
bullet Direct dial from Microsoft Outlook®
bullet Pop-up screen to show incoming calls
bullet One converged network for all communication - voice, data, video and Internet
bullet One network for all features - voicemail, call forwarding and others
bullet One website to control and manage voice applications
bullet Connection to multiple locations via 4-digit interoffice dialing
bullet Interoffice transfer, common voicemail and common receptionist
bullet Under development: Voicemail, fax mail, e-mail to searchable text; fax to searchable text

Platform for future enhanced capabilities to improve business performance includes:

bullet Mobility and telecommuting
bullet Disaster recovery and business continuance
 

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